FAQ
Frequently Asked Questions (FAQs)
Products & Usage
Yes, our products are formulated keeping Indian skin and hair types in mind. Most are suitable for oily, dry, combination, and sensitive skin. Each product page includes ideal usage suggestions.
Absolutely. All Jaga Professional products are FDA-approved and made using high-quality, science-backed ingredients.
Yes, our formulations are gentle enough for daily use unless specified otherwise. Always follow the directions mentioned on the product packaging or page.
We use a blend of scientifically approved active ingredients and natural extracts. Our products are free from harsh chemicals like sulfates, parabens, and silicones, unless stated otherwise.
You can view the full list of ingredients on each individual product page under the “Description” section.
Orders, Shipping & Delivery
Orders are typically delivered within 4–7 working days, depending on your location. You’ll receive tracking details once your order is shipped.
Yes, we offer pan-India delivery through trusted logistics partners.
Shipping is not free on orders below ₹700. A nominal fee may apply to smaller orders.
Due to hygiene reasons, we currently do not accept returns or exchanges. However, if your product is damaged or incorrect, please contact our support team within 24 hours of delivery.
General & Customer Support
You can reach us through our Contact Us page, email, or WhatsApp. Our team typically responds within 24 hours on working days.
Yes, COD is available in select PIN codes. You’ll see the option at checkout if your location is eligible.
Partnerships & Business Inquiries
We’re expanding! Visit the Distributors page to learn more and fill out the inquiry form.
Yes, we welcome beauty parlour owners and salon professionals to explore our Franchisee opportunities. Visit the Franchisee section to apply.
